Privacy policy

Privacy Policy

Last updated: June 23, 2026

Rovynel respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, place an order, or contact us for support.

Information We Collect

We may collect information such as your name, email address, shipping address, billing details, phone number, order details, support messages, device and browser information, and website usage information.

How We Use Information

To process orders and payments.
To ship products and provide tracking information.
To provide setup, calibration, warranty, and customer support.
To improve our website, products, and customer experience.
To prevent fraud and maintain website security.
To send service messages and, where permitted, marketing communications.

Shopify

Our store is powered by Shopify. Shopify processes information needed to operate the storefront, checkout, payments, fraud prevention, analytics, and related services. You can learn more about Shopify privacy practices at https://www.shopify.com/legal/privacy.

Sharing Information

We may share information with service providers such as Shopify, payment processors, shipping carriers, analytics providers, fraud prevention tools, and customer support tools. We may also disclose information when required by law or to protect our rights and customers.

Cookies And Analytics

Our website may use cookies and similar technologies for checkout, security, analytics, preferences, and marketing measurement. Browser settings may allow you to limit or block cookies, but some store features may not work correctly without them.

Your Choices

Depending on your location, you may have rights to access, correct, delete, or limit use of your personal information. To make a request, contact support@rovynel.com.

Data Security

We use reasonable safeguards and rely on reputable service providers to help protect customer information. No online system is completely secure, so please avoid sending sensitive information through unsecured channels.