Shipping Policy

Shipping Policy

Thank you for shopping with Rovynel. We work to process and ship orders as quickly as possible.

Order processing

Most orders are processed within 1-3 business days after payment confirmation. Processing may take longer during holidays, product launches, or periods of high order volume.

Delivery time

Delivery time varies by destination, shipping method, and local carrier conditions. If tracking is available for your order, the tracking link will provide the most current delivery estimate.

Shipping address

Please make sure your shipping address is complete and accurate before placing an order. If you notice an address issue after checkout, contact us as soon as possible at fsl@nnoll.com.

Customs and import fees

International orders may be subject to customs duties, taxes, or import fees charged by the destination country. These fees are the responsibility of the customer unless otherwise stated at checkout.

Lost or delayed packages

If your tracking information has not updated for an unusual period of time, please contact us with your order number so we can help check the shipment status.